We want you to:

•    Aftersales warranty part analysis & management
•    Executing reclaim (charge-back) processes with supplier
•    Performing burden ratio agreements and following
•    Improving and analyzing customer quality indices 
•    Performing and analyzing external surveys 
•    Preparing analytical reports and dashboards for decision-making

You will also need to have:

• Bachelor's degree in Engineering
  (Mechanical, Industrial, Automotive, Metallurgical and Materials, Electrical etc.)
• Experience in customer quality, warranty, claim management or supplier quality
• Advanced Excel skills
• Ability to work cross-functionally with multiple stakeholders
• Good communication and reporting skills
• Fluent in English (written and verbal)