Role Summary:

Hyundai Motor Norway is seeking a new Quality Specialist in the Customer Service department. The role will be responsible for driving quality improvements, implementing cost-saving initiatives and contributing to increased customer satisfaction.

To succeed, you should have strong attention to detail while also being able to see the bigger picture. You combine strong analytical skills with excellent communication skills and have the abillity to coordinate and lead investigations.

The position reports to the Technical, Warranty and Quality Manager.

We want you to:

• Report and follow-up quality issues
• Lead local quality investigations
• Coordinate and execute technical campaigns
• Conduct data gathering and analysis to identify technical challenges and quality issues
• Manage quality incident reports
• Coordinate recall processes
• Support Technical and Warranty with backoffice requests when needed

About you:

• Trade certificate holder of light vehicle mechanic (experience may replace formal education)
• Minimum 3 years’ experience from similar field, preferably within quality, warranty or technical support
• Driver’s license class B
• Fluent in Norwegian and English, both written and spoken
• Excel profficiency
• Strong analytical skills combined with excellent communication skills
• Attention to details yet a holistic thinker

Rewards and Benefits

• An exciting role in a dynamic, international group offering opportunities for development and career growth.
• Competitive terms, including comprehensive health and insurance benefits.
• Flexible working hours.
• Work in spacious, modern offices located in Alna, Oslo.
• Garage with charging.
• Fitness room