Digital Platforms Coordinator

Leatherhead, Surrey (Please check commute before applying) 

Competitive Salary, Hybrid Working (3 days office/2 days home), Private Medical Insurance, Office Lunch Allowance, 25 Days Holidays plus Bank holidays with option to buy/sell, Group Income Protection, Pension 6% Matched, Free Parking, Great Flexible Benefits including Dental, Access to ECS Car Scheme and access to Hyundai Sponsored events! 

Key Responsibilities

Marketing at Hyundai begins with our innovative products and culminates in the delight and satisfaction of our customers. The Digital Customer Experience team unifies all digital and outbound communications for Hyundai, creating cohesive experiences for our prospects, customers, retail network, and internal stakeholders. 

As the Digital Platforms Coordinator, you will play an essential role in advancing Hyundai’s core digital assets and transforming our digital customer journey. Over the past year, we’ve undertaken a complete overhaul of our national and retailer digital ecosystem, and in the coming year, we’ll be launching a suite of new digital customer tools. You will support the rollout of these platforms, ensuring their smooth operation and continual optimisation. 

As many customers’ first touchpoint with the Hyundai brand, it’s crucial that our digital platforms deliver an exceptional experience, consistently reflecting our brand vision: Progress for Humanity. 

• Project Management: Oversee website updates, including product launches, ensuring timely and budget-conscious execution. 

• Digital Asset Stewardship: Act as the digital asset guardian for Hyundai, serving as the primary point of contact for internal and external stakeholders regarding digital assets (including national and dealer websites, e-commerce platforms, and affiliate sites). Proactively improve these assets to deliver an effective and customer-cantered digital experience. 

• Stakeholder Management: Collaborate with internal teams and external agencies to establish clear expectations and guidelines for new digital initiatives and ongoing enhancements. 

About You:

• Demonstrated experience in website content management and development, with a passion for digital innovation 
• Skilled in collaborating with external agencies and cross-functional teams 
• Proficient in managing large data sets, with a strong analytical mindset 
• Exceptional attention to detail, organizational abilities, and prioritization skills 
• Adaptable and comfortable in fast-paced environments with shifting priorities 
• Ambitious and proactive, with a “can-do” attitude and a drive to find creative solutions to challenges 
• Proven experience in solving business challenges using data-driven insights 
• Passionate about the automotive industry, with broad knowledge of the marketplace 
• Aligned with Hyundai’s core values: Customer, Challenge, Collaboration, People, Globality