Business Development Data Insights Manager

Based in Leatherhead, please check commute before applying 

Role Summary

We want you to:

• Monitor and analyse retailer composite, sales, market and operational data to assess financial performance, identify profit opportunities and provide early warning of actual or forecast losses.
• Develop and maintain accurate dashboards, flash reports, forecasts, business-planning tools and management reporting that translate complex data into clear, prioritised actions for retailers, field teams and senior stakeholders.
• Work with retailers and cross-functional teams to diagnose drivers of underperformance, agree corrective business plans and share best practice that improves sales conversion, margin, cost efficiency and sustainable profitability.
• Assess the financial viability and profit potential of new and existing retailer operations, supporting retailer appointments, credit reviews, network planning, franchise standards and margin decisions.
• Own the quality, compliance and continuous improvement of composite and commercial data, including validation, audit, supplier management, reporting governance and retailer submission performance.
• Improve reporting efficiency and business visibility through automation, integrated data solutions, digital tools and appropriate analytics or AI capabilities, reducing manual intervention and enabling faster financial decisions.
• Build retailer and stakeholder capability through coaching, workshops, accessible reporting tools and expert guidance on financial data, commercial insight and performance improvement.

Additional Responsibilities:

• Undertake field-based engagement with allocated retailers to analyse financial and operational performance, identify profit improvement opportunities and implement targeted actions across new cars, used cars, parts and aftersales.
• Identify, codify and deliver retailer best practice through training, coaching and performance programmes that improve margin, sales conversion, cost efficiency and long-term financial resilience.
• Lead the effective regional delivery of the USA programme and support network development, franchise standards, retailer margin reviews and appointment decisions to strengthen sustainable retailer profitability.
• Validate Balanced Scorecard outputs and oversee accurate forecasting, reporting and performance insight to enable timely, evidence-based commercial and financial decisions
• Coach retailer Accounts teams to improve composite data quality and accounting controls where required
• Manage and verify the data flows for accurate financial, commercial and risk reporting
• Maintain reliable Balanced Scorecard, opportunity, business-planning, flash-reporting and risk-management outputs

About you:

• You understand accounting, profit and loss, and how retailers manage costs and grow profits sustainably. An accountancy qualification is welcome, but not essential.
• You bring experience in automotive retail operations and network development, turning performance insights into sound business plans and practical ways to improve profits.
• You’re confident with numbers, making sense of complex financial, sales and market data to spot risks and opportunities and share clear recommendations and visuals.
• You have advanced skills in Excel, Power BI, PowerPoint and related Microsoft tools to build accurate financial models, reports and forecasts, and track results.
• You lead with the bigger picture and results in mind, planning and organising varied work, balancing priorities and meeting tight deadlines without losing attention to detail.
• You communicate, influence and negotiate effectively, build relationships across teams and challenge constructively to gain support for retailer financial and operational improvements.
• You’re self-motivated, resilient and collaborative, keen to improve your own and retailers’ performance, and keep up with automotive market developments, including electric and alternative-fuel vehicles.

Rewards and Benefits

• Competitive Salary & Benefits Package
• Company Car
• Private Medical Insurance
• 25 Days Holidays plus Bank holidays with option to buy/sell
• Group Income Protection & Life Assurance
• Flexible Benefits & Retail Discount
• Pension 6% Matched
• Access to Hyundai & Genesis Sponsored events 
• Access to Employee Car Scheme (once passed probation)