About the job

Be part of the tech & warranty department within aftersales. Working as a specialist with a broad competence carrying over both technical issues as well as the administrative work in both tech & warranty. Close collaboration between different departments and external partners. High focus on administrative tasks to ensure that support and information is available at dealer level and external partners.

Key Responsibilities

• Handling of Special tools, audits and ordering 
• Coordination and preparation of audits for special tools in close collaboration with technical department and field force.
• Handling of Recalls, monitoring and sending information to owners via external partner.
• Sharing information of the published recalls within HMS.
• Handling of Warranty claims and Preapprovals.
• Coordination and preparations of audits for warranty in close collaboration with warranty department and field force
• Invoicing in and outgoing
• Administrative tasks regarding dealer accounts 

Required education, experience, and skills

• Automotive experience an advantage 
• Technical understanding
• Labor & Parts understanding
• Economical understanding for invoicing
• Experience in warranty is preferred
• Very good knowledge of Microsoft Office. 
• Very good knowledge of Swedish and English, both spoken and written.

Desired competencies

• Good administrative skills
• Good social and communicative skills
• Strong attention to detail and sense of accuracy
• Ability to operate under pressure and meet time critical deadlines and changes.