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Manage and monitor customer orders and related order data and activities, manage supplier performance & service level and take actions.
Receive and execute complaints, initiate process improvements (automation/pricing/ ...) manage process changes with internal experts (IT, Dealer Management, Finance etc.)
Coordinate of forecasts with suppliers, consult on assortment, peak order splitting, monthly exchange with strategic customers to increase Profit & Fil Rate.
Negotiate customer service level agreement with suppliers. Organize, moderate or participate in meetings to present mostly price & related supply chain topics.
Manage financial processes including issue of invoices
Work with leadership on project selection, scope, definition, and performance to ensure alignment with business strategy
Be a core part of procurement & close communication with pricing, sales, inventory management departments to increase suppliers efficiency
Guide business teams in their ability to develop and execute daily, weekly & monthly action plans that increase quality, inventory accuracy and service
You will also need to have:
Bachelor's degree from reputable universities in related fields
Proficiency in English both written and spoken
Strong knowledge of Microsoft Office Programs
Experience working in large data sets, and data-driven argumentation
Solid experience with Excel/spreadsheets
Clear in communicating thoughts and ideas,
Attention to detail and strong organizational skills
Ability to communicate in Turkish and English with external vendors, dealers and internal suppliers.
Proficiency in relevant software (ERPs) and tools (SAP is a plus)
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