About the job

As the Agent Performance Specialist at Hyundai Motor Sweden, you will be a part of the business development of the RCD (Retail Channel Development) department and be involved in the work to develop our new business model, ADM (Agency Distribution Model). Responsible for the overall Agent’s performance management – from setting up the compensation calculation logic to monitoring/improving Agent’s performance.

Key Responsibilities

• Monitoring HMS Agent (sales agent)’s sales funnel status and deep-dive into their performance
• Regular performance monitoring reports to management level
• Suggestion of Agent performance enhancement plan by translating performance into actionable insights 
• Management and negotiation of contractual relationships with Agents
• Development of a regular agent performance management scheme, and tracking-logic of remuneration
• Calculation, execution, and monitoring agent remuneration scheme on a regular basis
• Implementation of agent KPI monitoring structure in line with an IT system tool
• High interactions with sales department for monitoring and tracking sales data and performance of agents
• High interactions with finance department to securing correct and timely payments to agents

Required education, experience, knowledge and skills

• Bachelor’s or master’s degree in business administration, accounting, or relevant filed
• Work experience as a remuneration/finance management/performance management or similar role
• Proven experiences in managing remuneration/commission scheme
• Good knowledge and experience of performance and reward frameworks, remuneration benchmarking
• Very good knowledge of Microsoft Office 
• Very good knowledge of Swedish and English, both spoken and written
• Good administrative skills
• Good knowledge of Swedish market practice (general law, accounting, etc.,)
• Good social and communication skills
• Experience from an auditor assistant position is advantageous
• Experience from the automotive industry is advantageous

Desired competencies

• Excellent analytical, mathematical, and problem-solving skills
• Well-organized, detailed oriented, and proactive
• Ability to operate under pressure and meet time critical deadlines
• Collaborative