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Retail Performance Excellence Manager (m/f/d)

Location: 

Offenbach, Hesse, DE, 63067

Location: 

Offenbach, Hesse, DE, 63067

Department:  Retail Channel Performance
Employment Type:  Permanent

Hyundai Motor Europe HQ invites you to become part of one of the world’s leading car manufacturers. Being a member of our international team, you have the chance to form the future of mobility together with experts inside a global company with a unique success story. As a well-organised, flexible and motivated professional, you will master diverse challenges and work in a dynamic office environment with a strong customer focus.

We love to defy conventions and drive ambitious future plans with responsibility when it comes to alternative powertrains, quality and design. For these aims we need the right team and therefore, we need you. At Hyundai, we believe that the success of our organisation lies in the passion and capabilities of individual members. That is why we also commit to supporting them in their personal development, while offering an inspiring work atmosphere.

Join us as we lead the way towards an emission-free society of eco-mobility.

Retail Performance Excellence Manager (m/f/d)

 

As our Retail Systems Manager (m/w/f), you will be leading and managing effective and efficient dealer sales funnel process within dealer showrooms, implement Hyundai dealer and repairer standards and practices and related measurements, handle the day to day collaboration and cooperation with external partners and more.

We want you to:

 

  • Be leading and managing effective and efficient dealer sales funnel process within dealer showrooms (defining system specifications based on business needs of both Hyundai HQ and subsidiaries; monitoring and supporting implementation of solution in subsidiary markets; data analysis and management reporting, including action recommendation, planning and follow up monitoring)
  • Develop and maintain dealer performance management solution (defining system specification of Dealer performance management solution based on KPI and follow up activities; monitoring and supporting implementation of solution in all markets; data analysis and management reporting, including action recommendation, planning and follow up monitoring)
  • Handle the day to day collaboration and cooperation with external partners ensuring a positive experience with the brand and control the quality of delivery
  • Cooperate and collaborate effectively with internal stakeholders and partners for effective planning and mutual understanding
  • Communicate and implement process, policies and systems in areas of responsibility and monitor their respect
  • Implement Hyundai dealer and repairer standards and practices and related measurements (develop and maintain the process, policies and systems to handle authorized dealer & repairer quality level, securing best customer experience and support; monitoring authorized dealer and repairer standards compliancy through European platform)
  • Be leading and managing solution on dealer and repairer network representation and performance monitoring (defining system requirements based on Hyundai business needs; monitoring and supporting implementation of solution in subsidiary markets; data analysis and management reporting, including action recommendation, planning and follow up monitoring)


 

About you:


 

Requirements:

 

•    University Degree (Bachelor/MBA etc.) 
•    Minimum of 5-10 years’ experience in related position or specialization
•    Excellent communication and teamwork skills 
•    Time management skills and ability to work under pressure 
•    Fluency in English (verbal and written) 
•    High analytical and Problem solving skills
•    Excellent knowledge of MS Office suit  
•    Experience and passion for automotive industry is a plus
 

Rewards and Benefits:

 

  • A highly competitive salary and benefits package
  • Flexible working hours and hybrid work policy
  • Continued learning and professional development
  • Car sharing and car lease mobility program
  • Daily complimentary lunch at the office canteen and subsided breakfast snacks
  • Free access to the company gym
  • Opportunities to join company sporting clubs including tennis, soccer, yoga and golf.
  • Highly international working environment

 

Become part of a global company with a history of success and ambitious plans for the future. Please apply by creating your candidate profile and attaching your application documents in English. 
In case of questions, please contact us via recruiting@hyundai-europe.com


Job Segment: Performance Management, MBA, Manager, Human Resources, Management, Automotive, Retail

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