Role Summary:

As the Head of Mobility Service (m/w/d), you lead and scale Hyundai Connected Mobility’s European mobility business, owning strategy, P&L, and operations while empowering international teams and partners to deliver sustainable growth and an exceptional customer experience.

We want you to:

• Reporting to the Management Director of Hyundai Connected Mobility GmbH (HCM)
• Overall responsibility for the management and target achievement of the Mobility Service business of the Hyundai Connected Mobility GmbH
• Responsible and accountable for the HCM’s Mobility business P&L
• Perform and oversee the Mobility business strategic planning, sales, customer acquisition, e-commerce platform, vehicle sourcing, fleet planning/ management, operations, customer service, and vehicle de-fleeting
• Responsible for annual budget planning, regular mid-term planning, and monthly financial forecasting including revenue, costs, and profitability
• Direct leadership of all mobility employees in the Germany-based HQ and HCM’s subsidiaries in UK, Spain, France, and Italy
• Enforce adherence to legal guidelines, regulatory compliance, and in-house policies to maintain the company’s legality and mobility business ethics
• Build trustful relations with all internal and external key partners, suppliers, stakeholders, and act as a point of contact to represent HCM’s Mobility business
• Solve operational problematic situations, customer and fleet incidents, and provide solutions to ensure company profitability and growth.
• Maintaining insights of both the competitive landscape, opportunities for expansion, customers, markets, new industry developments, and standards
• Design and implement Mobility business strategies, plans and financial performance targets, and create weekly executive reports
• Define, optimize, and implement operational processes and procedures to mitigate risks and establish operational excellence across all countries operations
• Ensure effective recruiting, onboarding, professional development, performance management, and retention of HCM’s Mobility team

About you:

• Master’s degree in industrial engineering, business administration, or comparable. MBA is a strong plus
• More than 10 years of experience in leadership roles in the mobility or automotive industry
• Proven track record as Business Unit lead or in similar managerial position overseeing cross-functional, international business operations
• An entrepreneurial mindset with outstanding organizational, analytical, and leadership skills
• Experience with diverse business functions including sales, marketing, operations, and finance.
• Knowledge of mobility and fleet management operations and its IT platforms
• Aptitude in decision-making and problem-solving
• Excellent communication and negotiation skills

We offer:

• A highly competitive salary and benefits package
• Flexible working hours and hybrid work policy
• Continued learning and professional development
• Car sharing and car lease mobility program
• Daily complimentary lunch at the office canteen and subsidized breakfast snacks
• Free access to the company gym
• Opportunities to join company sporting clubs including tennis, soccer, yoga and golf.
• Highly international working environment