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Digital CX Web Manager (m/w/d)

Location: 

Offenbach, Hesse, DE, 63067

Location: 

Offenbach, Hesse, DE, 63067

Department:  Customer Experience Innovation
Employment Type:  Permanent

Hyundai Motor Europe HQ invites you to become part of one of the world’s leading car manufacturers. Being a member of our international team, you have the chance to form the future of mobility together with experts inside a global company with a unique success story. As a well-organised, flexible and motivated professional, you will master diverse challenges and work in a dynamic office environment with a strong customer focus.

We love to defy conventions and drive ambitious future plans with responsibility when it comes to alternative powertrains, quality and design. For these aims we need the right team and therefore, we need you. At Hyundai, we believe that the success of our organisation lies in the passion and capabilities of individual members. That is why we also commit to supporting them in their personal development, while offering an inspiring work atmosphere.

Join us as we lead the way towards an emission-free society of eco-mobility.

Digital CX Web Manager (m/w/d)

We want you to:

  • Lead digital projects primarily focusing on the Genesis web platform, including the Pan-European Car Configurator, and oversee all regional projects across markets. 
  • Conduct user testing, competitor benchmarking, and journey mapping to enhance customer interaction.
  • Be the main contact point between Korea HQ, European RHQ, NSCs, and cross-brand teams to align digital strategies and initiatives.
  • Utilize web analytics tools to evaluate user interactions and coordinate content enhancements with brand, PR, and content teams. 
  • Design data-driven web experiences using CRM/CDP and integrating digital strategy with business goals. 

About you:

  • Bachelor's Degree within Business, Information Technology, or Equivalent
  • 8+ years of professional experience
  • Experience delivering cross-market IT projects
  • Full digital project management experience including budgeting, establishing timelines, and implementation
  • Automotive industry experience and understanding of online Car Configurator
  • Proficient in web development and performance tools (SEO, Google Analytics, Adobe Experience Manager, Tableau)
  • Proficient in project management tools (Jira, Confluence)

Rewards and Benefits

  • A competitive salary and benefits package
  • Flexible working hours and a hybrid working policy
  • Continued learning and professional development
  • Car sharing and lease mobility program
  • Complimentary daily lunch at our canteen and subsidized breakfast options
  • Complimentary fitness facility and the opportunity to join various sporting clubs
  • Highly international working environment

 

Become part of a global company with a history of success and ambitious plans for the future. Please apply by creating your candidate profile and attaching your application documents in English. 
In case of questions, please contact us via recruiting@hyundai-europe.com


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