Digital CX Web Manager (m/w/d)
Offenbach, Hesse, DE, 63067
Offenbach, Hesse, DE, 63067
Digital CX Web Manager (m/w/d)
We want you to:
- Lead digital projects primarily focusing on the Genesis web platform, including the Pan-European Car Configurator, and oversee all regional projects across markets.
- Conduct user testing, competitor benchmarking, and journey mapping to enhance customer interaction.
- Be the main contact point between Korea HQ, European RHQ, NSCs, and cross-brand teams to align digital strategies and initiatives.
- Utilize web analytics tools to evaluate user interactions and coordinate content enhancements with brand, PR, and content teams.
- Design data-driven web experiences using CRM/CDP and integrating digital strategy with business goals.
About you:
- Bachelor's Degree within Business, Information Technology, or Equivalent
- 8+ years of professional experience
- Experience delivering cross-market IT projects
- Full digital project management experience including budgeting, establishing timelines, and implementation
- Automotive industry experience and understanding of online Car Configurator
- Proficient in web development and performance tools (SEO, Google Analytics, Adobe Experience Manager, Tableau)
- Proficient in project management tools (Jira, Confluence)
Rewards and Benefits
- A competitive salary and benefits package
- Flexible working hours and a hybrid working policy
- Continued learning and professional development
- Car sharing and lease mobility program
- Complimentary daily lunch at our canteen and subsidized breakfast options
- Complimentary fitness facility and the opportunity to join various sporting clubs
- Highly international working environment
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Project Manager, SEO, CRM, Manager, Technology, Automotive, Marketing, Management