CRM Technical Architect (m/w/d)
Offenbach, Hesse, DE, 63067
Offenbach, Hesse, DE, 63067
CRM Technical Architect (m/w/d)
Short Description
As the CRM Technical Architect (m/w/d) you will design and implement CRM system architectures that align with Hyundai Motor bbusiness goals and ensure scalability, security, and compliance across multiple European markets.
We want you to:
- Work closely with stakeholders to gather requirements and define CRM (Salesforce) solutions that address business needs.
- Conduct assessments of existing CRM systems to identify areas for improvement and implement necessary changes.
- Customize and integrate CRM systems within multiple modules (e.g., Sales, Service, Marketing) to ensure seamless operation.
- Plan, build the architecture design, and operate the Next-Generation CRM System.
- Design data integration, automation processes, and layouts reflecting business needs and requirements.
- Establish the goals, strategies, and IT governance of CRM systems.
- Work cross-functionally internally and externally to ensure project timeliness and stakeholder alignment within regional and global teams.
About you:
- Qualified Degree in Information Technology, Computer Science, or equivalent
- 8+ years of professional experience, with 5+ years as an expert in Salesforce architecture management
- Full IT project management experience including budget and timeline management
- Full technical understanding of Salesforce front and back-end packaged solutions
- Software interface and development knowledge (API, SOQL, etc)
Rewards and Benefits
- A competitive salary and benefits package
- Flexible working hours and a hybrid working policy
- Continued learning and professional development
- Car sharing and lease mobility program
- Complimentary daily lunch at our canteen and subsidized breakfast options
- Complimentary fitness facility and the opportunity to join various sporting clubs
- Highly international working environment
Job Segment:
Architecture, Computer Science, Project Manager, IT Architecture, CRM, Engineering, Technology