CRM Technical Architect (m/w/d)
Job Description

Short Description

As the CRM Technical Architect (m/w/d) you will design and implement CRM system architectures that align with Hyundai Motor bbusiness goals and ensure scalability, security, and compliance across multiple European markets. 

We want you to:

  • Work closely with stakeholders to gather requirements and define CRM (Salesforce) solutions that address business needs.
  • Conduct assessments of existing CRM systems to identify areas for improvement and implement necessary changes.
  • Customize and integrate CRM systems within multiple modules (e.g., Sales, Service, Marketing) to ensure seamless operation.
  • Plan, build the architecture design, and operate the Next-Generation CRM System. 
  • Design data integration, automation processes, and layouts reflecting business needs and requirements. 
  • Establish the goals, strategies, and IT governance of CRM systems. 
  • Work cross-functionally internally and externally to ensure project timeliness and stakeholder alignment within regional and global teams. 

About you:

  • Qualified Degree in Information Technology, Computer Science, or equivalent
  • 8+ years of professional experience, with 5+ years as an expert in Salesforce architecture management
  • Full IT project management experience including budget and timeline management
  • Full technical understanding of Salesforce front and back-end packaged solutions
  • Software interface and development knowledge (API, SOQL, etc)

Rewards and Benefits

  • A competitive salary and benefits package
  • Flexible working hours and a hybrid working policy
  • Continued learning and professional development
  • Car sharing and lease mobility program
  • Complimentary daily lunch at our canteen and subsidized breakfast options
  • Complimentary fitness facility and the opportunity to join various sporting clubs
  • Highly international working environment
Information at a Glance
Posting Start Date:  07/07/2025
Location:  Germany
Level of Experience:  Mid-Career
Employment Type:  Permanent
Function:  Information Technology
Subfunction:  Information Technology