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CRM Technical Architect (m/w/d)

Location: 

Offenbach, Hesse, DE, 63067

Location: 

Offenbach, Hesse, DE, 63067

Department:  IT Architect/Governance
Employment Type:  Permanent

Hyundai Motor Europe HQ invites you to become part of one of the world’s leading car manufacturers. Being a member of our international team, you have the chance to form the future of mobility together with experts inside a global company with a unique success story. As a well-organised, flexible and motivated professional, you will master diverse challenges and work in a dynamic office environment with a strong customer focus.

We love to defy conventions and drive ambitious future plans with responsibility when it comes to alternative powertrains, quality and design. For these aims we need the right team and therefore, we need you. At Hyundai, we believe that the success of our organisation lies in the passion and capabilities of individual members. That is why we also commit to supporting them in their personal development, while offering an inspiring work atmosphere.

Join us as we lead the way towards an emission-free society of eco-mobility.

CRM Technical Architect (m/w/d)

Short Description

As the CRM Technical Architect (m/w/d) you will design and implement CRM system architectures that align with Hyundai Motor bbusiness goals and ensure scalability, security, and compliance across multiple European markets. 

We want you to:

  • Work closely with stakeholders to gather requirements and define CRM (Salesforce) solutions that address business needs.
  • Conduct assessments of existing CRM systems to identify areas for improvement and implement necessary changes.
  • Customize and integrate CRM systems within multiple modules (e.g., Sales, Service, Marketing) to ensure seamless operation.
  • Plan, build the architecture design, and operate the Next-Generation CRM System. 
  • Design data integration, automation processes, and layouts reflecting business needs and requirements. 
  • Establish the goals, strategies, and IT governance of CRM systems. 
  • Work cross-functionally internally and externally to ensure project timeliness and stakeholder alignment within regional and global teams. 

About you:

  • Qualified Degree in Information Technology, Computer Science, or equivalent
  • 8+ years of professional experience, with 5+ years as an expert in Salesforce architecture management
  • Full IT project management experience including budget and timeline management
  • Full technical understanding of Salesforce front and back-end packaged solutions
  • Software interface and development knowledge (API, SOQL, etc)

Rewards and Benefits

  • A competitive salary and benefits package
  • Flexible working hours and a hybrid working policy
  • Continued learning and professional development
  • Car sharing and lease mobility program
  • Complimentary daily lunch at our canteen and subsidized breakfast options
  • Complimentary fitness facility and the opportunity to join various sporting clubs
  • Highly international working environment

 

Become part of a global company with a history of success and ambitious plans for the future. Please apply by creating your candidate profile and attaching your application documents in English. 
In case of questions, please contact us via recruiting@hyundai-europe.com


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