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CRM Manager (m/w/d)

Location: 

Offenbach, Hesse, Hyundai Connected Mobility, 63067

Department:  Marketing
Employment Type:  Permanent

If you're passionate about shaping the future of mobility and making a difference in the fight against climate change, this is the place for you. We offer a dynamic, fast-paced work environment where you can develop your skills, explore new technologies, and work on projects that have a real impact on people's lives.

Join us on this exciting journey, and let's move the mobility of Europe together. If there is no suitable position for you here, simply send us an unsolicited application. We are always looking for motivated people, regardless of age, gender, or background. Together, we can power the future of mobility and create a more sustainable world for generations to come.

CRM Manager (m/w/d)

We want you to:

  • Define and drive Hyundai Connected Mobility’s CRM strategy for all product lines from a marketing communication and campaign perspective.
  • Implement data driven CRM campaigns to maximize sales for our products & services.
  • Governance of our marketing automation rollout (Salesforce and CDP) with support of agencies and internal stakeholders
  • Development and implementation of strategies to onboarding and retaining customers in an international environment
  • Utilize data analytics and insights to make informed decisions, continually improve performance
  • Analysis of performance data and creation of reports to maximize customer lifetime value

About you:

  • Ideally a Degree (BSc, MSc) in Marketing or Business Administration or an equivalent
  • Minimum of 8 years of relevant professional experience in CRM management and lead generation ideally in automotive environment (OEM, dealership or service provider)
  • Proven impact in Marketing Automation for an international audience across various parts of the customer journey
  • Strong and proven project management skills are a must.
  • Technical knowledge of Salesforce Marketing Cloud (SFDC Certification)
  • MS Office package (especially Excel) Google Looker Studio, Tableau or Power BI
  • Understanding of Performance Marketing and brand communication, sales process and procedures.
  • Strong analytical skills, solution oriented and team player
  • Fluent English language as well as excellent presentation skills

Rewards and Benefits

  • A competitive salary and benefits package
  • Flexible working hours and hybrid work policy
  • Continued learning and professional development
  • Car sharing and car lease mobility program
  • Daily complimentary lunch at the office canteen and subsided breakfast snacks
  • Free access to the company gym
  • Opportunities to join company sporting clubs including tennis, soccer, yoga and golf.
  • Highly international working environment

 

Become part of a global company with a history of success and ambitious plans for the future. Please apply by creating your candidate profile and attaching your application documents in English. 
In case of questions, please contact us via recruiting@hyundai-europe.com


Job Segment: Manager, Marketing Manager, Pre-Sales, Project Manager, CRM, Management, Marketing, Sales, Technology

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