Role Summary:

Based in High Wycombe (6 months FTC)

The Technical Training Administrator plays a key role in supporting the delivery and continuous improvement of a best-in-class automotive technical training and development function. This position contributes through a range of administrative and facilities support tasks, ensuring the effective implementation of training programs. The role supports the technical training and development team in executing the syllabus, maximizing course utilization, achieving key performance indicators (KPIs), maintaining accreditation standards, and driving measurable improvements across the Retailer network, Hyundai Motor UK (HMUK) colleagues, and partner providers.

We want you to:

• Provide reception and facilities support as required for the successful day to day running of the Academy, including security, service and maintenance visits.
• Administrative support to the development, implementation, and monitoring of all technical training programmes and events to the Retailer network, HMUK personnel and where appropriate partner providers
• Administrative support in identifying the training needs of the network in line with the requirements identified from HMUK teams, appropriate affiliate partners (e.g., HME) and through ongoing assessment of all available data including TNA’s, HCX etc.
• Support constant and consistent engagement with internal teams and affiliate partners to ensure needs and feedback are obtained, collated and communicated as required
• Support the active promotion and awareness of all technical training and development activities, events and offerings
• Support the input to and management of any technical training related requirements on all associated and relevant platforms and portals (e.g., LMS; SAP; COLIN; BMS; Hyundai Advance etc)
• Support and provide as required the HMUK retailer network with access, advice, support and guidance on all technical training and development matters
• Ensure access to and accuracy of, all retailer and HMUK internal staff records (eg attendance, course completion, people accreditation, delegate bookings etc)  within all relevant platforms and portals in relation to all technical training and development events and activities
• Identify and implement agreed action to ensure all technical training and events is appropriately booked, resourced, attended and delivered
• Provide comprehensive administrative support to the technical training and development team as required
• Any Ad-hoc or additional tasks defined by your line manager

About you:

• Administrative experience within a recognised customer / retail focused environment preferably training and development or HR and if possible with an automotive Retailer and/or OEM
• Have a strong customer ethos with the ability to build excellent relationships and handle challenging situations
• Have the ability to engage, and communicate with a diverse range of stakeholders within automotive retailers, HMUK internal teams, Hyundai affiliates (e.g., HMC; HME) and partner providers in a variety of business settings
• Enjoy a dynamic work environment and embrace/influence innovative ideas and change
• Ability to positively represent HMUK with existing and prospective retailers, partner providers and wider audiences as required
• A basic understanding and appreciation of financial and commercial drivers with good analytical skills
• Good organisational skills with an ability to prioritise and adapt, sometimes at short notice
• Good levels of understanding and use of software applications in particular PowerPoint and Excel
• A confident, articulate, diligent individual who can build and maintain strong relationships

Rewards and Benefits

• Competitive Salary & Benefits Package
• Private Medical Insurance
• Office Lunch 
• 25 Days Holidays plus Bank holidays with option to buy/sell
• Group Income Protection & Life Assurance
• Flexible Benefits & Retail Discount
• Pension 6% Matched
• Free Parking
• Access to Hyundai & Genesis Sponsored events