National Retail Sales Manager (GM)

Leatherhead, Surrey (Please check commute before applying)

Competitive Salary, Company Car, Private Medical Insurance, Hybrid Working (3 days office/2 days home), Office Lunch Allowance, 25 Days Holidays plus Bank holidays with option to buy/sell, Group Income Protection, Pension 6% Matched, Free Parking, Free Car Charging, Great Flexible Benefits including Dental, Access to ECS Car Scheme and access to Hyundai Sponsored events!
 

Job Purpose 

We are recruiting for an experienced Sales Manager who will drive Genesis sales through the Retail channels across the UK. You will be responsible for developing, delivering and establishing a ‘best in class’ retail sales operation experience for Genesis customers.

Key Responsibilities

• The delivery and embedding of a ‘best in class’ luxury retail sales experience at all contact points with our customers.
• Through the Genesis inside sales team (until Retail Partners are enrolled) you will be responsible for the management of the delivery of a luxury retail sales experience from the receipt of the lead/ request through to order, delivery and ownership.
• The effective management of our Retail Partners to ensure they deliver best in class sales process and deliver weekly, monthly and yearly objectives.
• You will ensure that the business achieves its sales objectives and other KPIs, including customer survey results.
• Constantly monitoring, evaluating and assessing the Genesis Retail Sales performance; seeking to help and support continuous improvement actions to achieve your targets.
• Undertaking effective interventions to maximise both individuals and the team’s performance, working with the GMUK team on identified issues and actions.
• You will monitor the effective usage of the Genesis CRM tool; updating and recording and providing timely reports to management.
• Managing all aspects related to effective day to day management of the retail sales operation.
• You are the deputy to the Head of Sales.

Person Specification

• A professional, experienced and ambitious sales manager/ controller.
• Experience in a Regional Sales Manager role or Zone Manager role is required.
• Demonstrable evidence of developing and delivering highly engaged and motivated sales teams within the premium and luxury retail sector.
• You must be able to provide evidence of the KPI’s and tracking reports that you have utilised to evidence the achievements of optimising your sales and your teams’ results.
• Experience in working effectively in a complex matrix structure with multiple stakeholders.