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Digital Retail Platforms Manager (FTC)

Location: 

Leatherhead, ENG, GB

Location: 

Leatherhead, ENG, GB

Department:  Marketing
Employment Type:  Temporary

At Hyundai, you’ll be working within a fast-paced, challenging environment, where you’ll be encouraged to push boundaries and challenge convention. As a global automotive manufacturer, and one of the fastest growing, you’ll have the opportunity to work within an international business environment, and grow with the Company. We believe that the future of our organisation lies in the passion and capabilities of individual members, and commit to supporting and developing them to their full potential.

If you believe you have the experience and skills for this role, and  share our passion for rethinking what's possible, and exceeding customer expectations, we warmly invite you to apply. 

Digital Retail Platforms Manager (FTC)

Digital Retail Platforms Manager (Mat Cover 12 Month FTC)

 

Leatherhead, Surrey (Please check commute before applying)

 

Competitive Salary, Company Car, Private Medical Insurance, Office Lunch Allowance, 25 Days Holidays plus Bank holidays with option to buy/sell, Group Income Protection, Pension 6% Matched, Free Parking, Free Car Charging, Great Flexible Benefits including Dental, Access to ECS Car Scheme and access to Hyundai Sponsored events!

 

This is a role which offers a hands-on opportunity to lead all HMUK digital retail platform and take the organisation to the next level of customer experience and business growth. The Digital Retail Platforms Manager will be a pivotal member of the team working across the organisation to deliver a best-in-class digital experience for our customers to drive conversion and increase customer retention.

The Role:

 

The purpose of this role is to lead the future development of HMUK’s digital customer experience across key retail customer-facing platforms, including the national and retailer websites, customer app an e-commerce. The primary objective of this role is to deliver all new digital platform projects and increase customer engagement to optimise customer experience and enhance conversion.

 

You will be the bridge between the central European team as well as the commercial and technical teams. To be successful in this role, you should be very comfortable with liaising between internal business teams and external technical agencies. You will also understand technical concepts (APIs, XML, SQL, basics of web development) and be able to apply abstract and critical thinking into translating complex business requirements into detailed technical briefs whilst carefully managing the risks and limitations. 
 

Key Responsibilities:

 

  • Project management of key digital projects
  • KPI reporting for all HMUK digital platforms
  • Leading conversion rate optimisation programme including A-B testing
  • Tagging management and tracking (in conjunction with Brand Communications Manager)

Person Specification:

 

  • Extensive digital project management and delivery
  • Experience with digital platform management
  • Experience managing digital agencies / web developers
  • Clear understanding of driving a project from scope to launch
  • Experience managing executives
  • Website management experience, ecommerce experience desirable
  • Conversion rate optimisation experience
  • Significant experience of web analytics and an understanding of HTML (desirable)
  • Strong communication skills with an ability to build bridges between technical and non-technical staff.  Ability to coach and train users where required
  • Ability to influence and guide stakeholders at all levels of seniority
  • Analytically minded with a good understanding of data
  • Strong organisational skills, with an ability to prioritise
  • Proven ability to solve problems and find innovative solutions to challenges
  • Advanced Microsoft PowerPoint, Word and Excel skill
     

 

Become part of a Global Company with a history of success and ambitious plans for the future. Please apply by creating your Candidate Profile and attaching your application documents in English.


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