Digital Platforms Manager, Fleet and Used Cars

Leatherhead, Surrey (Please check commute before applying)

Competitive Salary, Company Car, Private Medical Insurance, Hybrid Working (3 days office/2 days home), Office Lunch Allowance, 25 Days Holidays plus Bank holidays with option to buy/sell, Group Income Protection, Pension 6% Matched, Free Parking, Free Car Charging, Great Flexible Benefits including Dental, Access to ECS Car Scheme and access to Hyundai Sponsored events!

Job Purpose

This is an exciting, hands-on leadership opportunity to shape the future of Hyundai Motor UK’s (HMUK) digital platforms across Fleet and Used Car channels—two vital pillars of our customer journey. As Digital Platforms Manager – Fleet & Used, you’ll play a pivotal role in transforming our customer experience, driving measurable business growth, and building a digital ecosystem that aligns with our bold ambitions.

At the heart of this role is a mission: to lead the development of next-generation digital platforms that bring currently fragmented systems into a unified, high-performance experience. Your goal? To increase customer engagement, boost conversion, and drive loyalty through seamless digital touchpoints tailored to the unique needs of our used and fleet customers.

You’ll act as a strategic bridge—translating the vision of our Commercial teams (particularly Used Car and Fleet Sales) into actionable, technically-sound digital solutions. Partnering closely with internal stakeholders and external digital agencies, you’ll ensure that every platform we launch not only meets business requirements, but also leverages modern technologies like APIs, XML, SQL, and scalable web development best practices.

To thrive in this role, you'll bring a strong grasp of both the commercial landscape and technical frameworks, along with the ability to think critically and abstractly. You’ll navigate complexity with confidence—managing risks, overcoming limitations, and keeping customer experience at the core of every decision.
 

Key Responsibilities

• Project management of key digital projects
• KPI reporting for HMUK platforms
• Leading conversion rate optimisation programme including A-B testing
• Tagging management and paid tracking (in conjunction with Retailer Marketing Manager)

Person Specification

• Extensive digital project management and delivery
• Experience with digital platform activation and management
• Experience managing digital agencies / web developers
• Clear understanding of driving a project from scope to launch
• Experience managing executives
• Website management experience, ecommerce experience desirable
• Conversion rate optimisation experience
• Significant experience of web analytics and an understanding of HTML
• Strong communication skills with an ability to build bridges between technical and non-technical staff, Ability to coach and train users where required
• Ability to influence and guide stakeholders at all levels of seniority
• Analytically minded with a good understanding of data
• Strong organisational skills, with an ability to prioritise
• Proven ability to solve problems and find innovative solutions to challenges