Genesis National Retail Sales Manager

Based in Leatherhead (Please check commute before applying)

Role Summary:

We are recruiting for an experienced National Retail Sales Manager who will drive Genesis sales through the Retail channels across the UK. You will be responsible for developing, delivering and establishing a ‘best in class’ retail sales operation experience for Genesis customers.

We want you to:

• Deliver and embed a best-in-class luxury retail sales experience across every customer touchpoint.

• Lead and support the Genesis Regional Managers, ensuring our Retail Partners deliver an exceptional sales process and consistently meet their weekly, monthly, and annual targets.

• Drive the achievement of business sales objectives and key performance indicators, including customer satisfaction survey results.

• Continuously monitor, evaluate, and enhance Genesis Retail Sales performance, identifying opportunities for improvement and implementing actions to reach ambitious targets.

• Take proactive steps to maximise both Retail Partner and team performance, collaborating closely with the GMUK team to address challenges and implement solutions.

• Support the Genesis Studios and GMUK teams to ensure seamless alignment of Brand Experience and Lead Generation across Studios and Retail Partners.

• Oversee the effective use of all Genesis sales systems, ensuring accurate updates, data recording, and timely reporting to management.

• Champion a best-in-class lead management programme, optimising every opportunity within the sales funnel.

• Manage all aspects of the day-to-day retail sales operation to ensure excellence in delivery and performance.

About you:

• A professional, experienced and ambitious national sales manager.
• Experience in a Regional Sales Manager role or Zone Manager role is required.
• Demonstrable evidence of developing and delivering highly engaged and motivated sales teams within the premium and luxury retail sector.
• You must be able to provide evidence of the KPI’s and tracking reports that you have utilised to evidence the achievements of optimising your sales and your teams’ results.
• Experience in working effectively in a complex matrix structure with multiple stakeholders.

Rewards and Benefits

• Competitive Salary & Benefits Package
• Company Car + EV Charging
• Hybrid Working 
• Private Medical Insurance
• Office Lunch Allowance
• 25 Days Holidays plus Bank holidays with option to buy/sell
• Group Income Protection & Life Assurance
• Flexible Benefits & Retail Discount
• Pension 6% Matched
• Free Parking
• Access to Hyundai & Genesis Sponsored events 
• Access to Employee Car Scheme (once passed probation)